Note: This applies to customers who subscribe to video products, such as Films on Demand or Access Video on Demand.
The Infobase Platform provides the opportunity for users to add custom content into the platform, cloud-hosted by Infobase. Your users will then have access to your custom videos in one convenient interface, with all the playback features that the platform offers including adding titles to playlists, enabling closed captions, creating custom snips, appearing in search results, and more.
Up to 10 titles can be cloud-hosted at no additional cost as part of your existing video subscription. Various tier upgrades are available at a fee as detailed below.
For a guide on uploading custom content, please see our Adding Custom Content article.
Supported media file formats:
MPEG-4 and QuickTime Formats (MP4, MOV, QT, and M4V), Flash Video (FLV and F4V), Microsoft Windows Formats (AVI, ASF, WMV, and WMA), MPEG-1/2 (MPG, M1V, M2V, MP3), WAV, Matroska (MKV), OGG OGM & OGV, WEBM, 3GP, RM, Webex (ARF), MXF
Supported closed caption files:
DFXP, SRT
Infobase-Hosted Custom Content Pricing (USD)
| Plan | Number of Titles* | Cost Per Year |
| Free | 10 | $0 |
| Starter | 11-99 | $600 |
| Small | 100-249 | $1,000 |
| Medium | 250-499 | $2,400 |
| Large | 500-999 | $4,500 |
| X-Large | 1,000-1,999 | $8,750 |
| Unlimited | 2,000+ | Call for pricing |
*As 10 free titles are included, the paid package number is in addition to the 10. For example, purchasing the Starter package would provide a total of 109 titles.
**Additional charges may apply for customers outside of the United States.
Extras:
CC/Transcript import: FREE
CC/Transcript Creation: $150/title up to a 90 minute program. $225 for programs over 90 minutes. (Digital files only)
MARC Records: FREE (exportable from the Admin Portal)
Segmenting: $300/title
DVD to digital file: $150/title (must own digital rights to the DVD)
Non-subscribers: $500 platform fee